FAQ'S

PROJECTS WE SUPPORT WITH THE MARATHON

100% of the benefit from #Saotomemaratona from the sale of any type of bib number, will go to the socio-sports projects that Filhos STP Foundation together with the Real Madrid Foundation have in the country of São Tomé and Príncipe. We invite you to visit www.filhosstp.org for more information.



BUY SEVERAL BIB 0

Of course, number 0 has no purchase limit. The more you buy, the more children can play, so you can buy as many as you want. If you want to make a donation of more than € 50, contact us and we will tell you the easiest way.



CHANGE NAME IN THE REGISTRATION

If you need to change the name of the bib number, send us an email to info@saotomemaratona and we will be happy to help you. Changes can be made until January 30, 2021.
Once the term is over, no changes can be made to the registration.



SCHEDULE OF THE DIFFERENT RACES

They will be confirm later on.



CHANGE THE DISTANCE

Can I change distance?
Yes, as long as there are bib numbers available at the distance you want to change and before the deadline for registration changes (JANUARY 30, 2021). Do I have to pay to change to a higher distance?
Yes, you must pay the difference in price of your registration to the registration of the distance you want to change. Do I have to pay to change to a lower distance?
No, you will not have to pay anything but remember that there are no refunds for distance change. Can I run a different distance than the one I am enrolled in?
No, distance changes outside the official deadline must be authorized by the organization. If a participant runs a distance that does not correspond to them according to their bib number, they will be disqualified



REFUND POLICY

Can I request a refund of the registration if I am injured?
Yes, you can request the return of 90% of your registration by presenting the medical report that certifies your injury and certifies that you cannot participate in good condition on the date of the event.
Certificates must be issued by a registered doctor. To request your refund for injury, write us an email to info@saotomemaratona.com



STP BIB

What does this bib mean? This bib is planned for all those people of Santomense nationality who want to run any planned distance. In order to access to this bib, specific documentation will be required, so you must send us an email to info@saotomemaratona.com and we will reply with all the information.